The refund will be net of any discounts or refunds received and less any shipping, handling and applicable taxes, except in certain states and countries where shipping, handling and taxes are refundable. Or, if your bundled purchase contains a Norton subscription with a non-Norton subscription/product, your refund will be limited to the Manufacturer’s Suggested Retail Price of your Norton subscription for the current term, not to exceed the total price paid for that bundle. If a Norton expert is unable to remove the virus from your device, then you may receive a full refund on the actual price paid for your current Norton subscription term, or the term of your current Norton subscription bundle. PassMark Software, “Consumer Security Products Performance Benchmarks (Edition 3),” February 2016Ģ Virus Protection Promise: To be eligible for the Virus Protection Promise, you must have a qualifying Norton subscription and unless you have Norton Small Business, you must also have purchased, renewed or upgraded that Norton subscription directly from Symantec, or subscribe to the Norton Automatic Renewal Service. ‡ Norton Family and Norton Family Premier features are not supported on Mac.ġ Norton Performance: For more detailed information about Norton product performance tests, please see:ĪV-TEST, “Best Protection 2015 Award,” February 2016ĪV-TEST, “Product Review and Certification Report,” March-April 2016
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